• Browse through our products by selecting items of interest from the menus.
• This will display product details and audio demos so you can see and hear exactly what you are buying.
• When you wish to make a purchase, just click on the Add to Cart link found on the product page.
• You will be automatically transfered to the Shopping Cart with the the current product added to any previous items.
• From this page, you can either Checkout to complete your order, or return to our website to continue shopping.

What is the Shopping Cart?

• The Shopping Cart is a list of all the products that you have selected to buy.
• It is displayed when you add a new product, or click the Cart/Checkout link in the top menu.
• From the Shopping Cart page, you are able to remove items, return to our website to continue shopping, or click on the Checkout button to continue the checkout process and complete your order.
• From the Checkout page, you are able to set up a customer account which allows you to quickly order new products in the future as it saves you from filling in all of your personal data again.

What currencies can I use to buy your products?

• All prices displayed on our website are in US dollars.
• On the Shopping Cart page, you can display the price of our products in many world currencies, at the current exchange rate.
• Actual payment must be in: Euros, US Dollars, Pounds Sterling, Canadian Dollars, Swiss Francs, Australian Dollars, or Yen.

What options are available for paying online?

• The simplest and most common method is by a major Credit Card.
• You may also pay by Debit Card, Money Order, Cheque, or Wire Transfer.
• For those with a PayPal account, we have recently added this payment option as well.
• Full details are given during the Checkout process.

What happens after I buy the products I have selected?

• Links to all of the products ordered from jayzensound.com will be sent to your email address immediately.
• Clicking on these links will automatically begin downloading the products directly to your hard drive.
• The links will remain open for you to download for 14 days, (unless you have selected the Extended Download Option which keeps the links available for up to 1 year from your purchase date).

How are my financial transactions protected?

• All financial transactions on this website are fully protected by secure SSL encoding (note the "https:" in the address bar, and the small locked symbol in the web browser - these signify that your data is protected and can not be read by 3rd parties).
• Jayzen Productions does not see or have access to your personal financial data.
• All financial transactions and product delivery is handled by our delivery partner Digital River (aka Share-it!).

Who is Digital River?

• Digital River is one of the largest and most respected eCommerce companies on the internet today - and is the company we have selected to handle our product delivery and eCommerce needs. They specialise in the delivery of digital content and offer a secure environment to purchase our digital sound products.
• They are fully integrated with our website to protect your transactions using fully secured SSL3 164-bit encrypted data transfer certified and Verified by VeriSign^TM - the world's leading provider of Internet Security and eCommerce Certification services. 
• Customer support for your transactions, downloadable products, and CD's is available 24 hours a day, 7 days a week via the Customer Care Centre