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Support
Who
do I contact if there is a problem?
In the unlikely event there is a problem
paying, ordering, or downloading a product, please contact the Customer Care Centre which is available
to assist you 24 hours/day, 7 days/week. If you are unable to solve the problem
here, please contact
us with details and we will assist you
personally as soon as possible.
The
sounds I bought are not really my style - can I get my money
back?
Unfortunately, due to issues of
illegal copying and piracy, we cannot offer refunds. We urge you to listen to
the demos, read the detailed product descriptions, and contact us with any
further questions about a particular product before purchasing. We are confident
that you will be very impressed with any purchase you make on this
site!
If there is a problem with your purchase, such as corrupted file, you are free to download it again at no extra charge. If there is a problem with a CD product, it can be returned for a new replacement.
If there is a problem with your purchase, such as corrupted file, you are free to download it again at no extra charge. If there is a problem with a CD product, it can be returned for a new replacement.
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Jayzen Productions accepts no responsibility for any loss of business or business profits resulting directly or indirectly from the use or performance of any of our products. Jayzen Productions’ liability is limited and restricted solely to replacement at no charge of the product in question.
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